Shipping Information
We carefully pack every jar, bottle and pouch so it reaches you in perfect condition. Here is everything you need to know about how your order gets to you.
Order processing
Orders are processed within 1 to 2 business days (Monday to Friday, excluding public holidays). You will receive a confirmation email as soon as your order is placed, and a second email with your tracking number once it ships.
Shipping rates
- Free standard shipping on all orders over $50.
- Orders under $50 are charged a flat shipping rate, shown at checkout before you pay.
- Express options, where available, are shown at checkout.
Delivery times
Delivery times depend on your location and the shipping method you choose. Estimated delivery dates are shown at checkout. Please note that carriers may experience delays during peak seasons or due to weather.
Tracking your order
Once your order ships, use the tracking link in your shipping confirmation email, or visit our Order Tracker page.
Packaging
Liquid and fragile products such as honey and olive oil are sealed and cushioned to prevent leaks and breakage. If anything arrives damaged, please contact us within 7 days of delivery with a photo and we will make it right.
Questions?
Our team is happy to help. Contact us any time.